Customer Service Representative

NEW YORK, NY

Guardian Debt Relief is looking for a highly motivated individual to become our Customer Service Representative. This well-qualified candidate will work under the supervision of a Senior Debt Analyst. Ideally, you must be a self-starter and have a passion about business development. This position will focus on the financial industry and is best suited for a person who can communicate effectively with a healthy customer base.

As a Customer Service Representative, you will be tasked with helping our clients with whatever query they have. It is imperative that our Customer Service Representatives know Guardian Debt Relief as a company as well as a service. Building relationships with our valued clients will be your top priority.

Key Responsibilities:

• Knowing Guardian Debt Relief extensively (company and service)
• You must be able to sufficiently explain Guardian Debt Relief’s offerings to clients
• You will be charged with solving client based issues
• You will be working directly and indirectly with a Senior Debt Analyst to improve client relations

Qualifications:

• You must hold a minimum of a high school diploma
• Previous work experience in a similar capacity will also be considered
• You must be organized
• You must be confident
• You must be punctual and work well under deadlines
• You must work well in a team based environment
• You must be cordial and friendly
• Basic knowledge of computers (data entry, Office Suite)
• Spanish speakers (bilingual) given preference
• Must be able to work full time
• Must be able to work two evening shifts per week

This position is a paid, full-time.

This is not a remote position. Local candidates ONLY.

To apply, please email your resume and cover letter to careers@guardiandebtrelief.com with the subject line "Applicant for Customer Service"