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Customer Service Representative

NEW YORK, NY

Guardian Debt Relief is looking for a highly motivated individual to become our Customer Service Representative. This well-qualified candidate will work under the supervision of a Senior Debt Analyst. Ideally, you must be a self-starter and have a passion about business development. This position will focus on the financial industry and is best suited for a person who can communicate effectively with a healthy customer base.

As a Customer Service Representative, you will be tasked with helping our clients with whatever query they have. It is imperative that our Customer Service Representatives know Guardian Debt Relief as a company as well as a service. Building relationships with our valued clients will be your top priority.

Key Responsibilities:

  • Knowing Guardian Debt Relief extensively (company and service)
  • You must be able to sufficiently explain Guardian Debt Relief’s offerings to clients
  • You will be charged with solving client based issues
  • You will be working directly and indirectly with a Senior Debt Analyst to improve client relations

Qualifications:

  • You must hold a minimum of a high school diploma
  • Previous work experience in a similar capacity will also be considered
  • You must be organized
  • You must be confident
  • You must be punctual and work well under deadlines
  • You must work well in a team based environment
  • You must be cordial and friendly
  • Basic knowledge of computers (data entry, Office Suite)
  • Spanish speakers (bilingual) given preference
  • Must be able to work full time
  • Must be able to work two evening shifts per week

This position is a paid, full-time.

This is not a remote position. Local candidates ONLY.

To apply, please email your resume and cover letter to careers@guardiandebtrelief.com with the subject line "Applicant for Customer Service"